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How it works

Find out why competitors win. Then change it.

Askivia is a managed service. We do the analysis, we do the implementation, and we keep doing it, month after month.

01 · Competitive intelligence

See who is winning, and why

We identify which businesses are recommended for the customer questions worth most to you, and investigate the evidence behind those recommendations.

02 · Information retrieval optimisation

Make your expertise unmistakable

We structure and improve the information that establishes your expertise, services, applications and authority, so AI systems can retrieve it, understand it and trust it.

03 · Continuous improvement

Keep strengthening your position

We monitor changes, implement prioritised improvements every month, and show you the work completed and what has changed as a result.

Our method

Information structured the way AI retrieves it.

An AI assistant can only recommend what it can find, understand and confirm. We build the information about your business around six things it matches against.

Entities
Your business, your people, your locations and the bodies that vouch for you.
Services
Each one stated clearly, with its scope and who delivers it.
Problems
The situations customers are in when they ask.
Applications
Who and what each service is for.
Decision conditions
What customers weigh up: experience, accreditation, timescale, cost.
Supporting authority
Reviews, memberships, directories and third-party mentions that confirm it.

The engagement, stage by stage.

  1. 1

    Before you commit

    Application, mini-report and consultation

    You tell us about your business, your most valuable services and the competitors you lose work to. We prepare a tailored mini-report on who AI recommends and why, and talk it through with you. If we can help, you receive a proposal with the scope, price and minimum term.

  2. 2

    Implementation

    Close the gaps that matter most

  3. 3

    Monthly management

    Strengthen your position, month after month

What we report, and what we don't.

We don't sell an artificial visibility score. AI answers vary from one asking to the next, and a single percentage hides that.

Instead, every month you get evidence you can check:

  • Verifiable examples of real AI answers
  • Repeated observations, so one lucky answer isn't mistaken for progress
  • Comparisons with the competitors you named
  • The work completed, and what comes next
  • Enquiries that came through AI search, where they can be attributed
Monthly management report · October Example

Observed this month

  • Named “Accountant for construction firms in Leeds”ChatGPT · Recommended in each of 3 checks Not named in September
  • Cited “Who handles CIS returns for subcontractors?”Google AI Overviews · Your new CIS page cited as a source First appearance
  • Not named “R&D tax credit accountants in Leeds”Gemini · Not named Practice A preferred: published client examples

Work completed

  • Published a construction sector page stating CIS, reverse charge and payroll services
  • Restructured the services page around the problems clients bring
  • Corrected business details on two directories
  • Added structured data defining services, locations and team

Attributable enquiries

2 new enquiries said they found you through an AI assistant.

Next priority R&D tax credits: publish two anonymised client examples

See where your competitors are recommended over you.

Apply for your AI search consultation. We prepare a tailored mini-report before we speak.